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Claims & returns


If your purchase is damaged or defective, please make a claim via our claim-system: https://app.claimlane.com/c/kongessloejdcom. Provide your order number, a description of the damage and attach pictures showing the product and the defect so the clai


Returning packages from Kongessloejd.com. We offer a 30-day return policy starting from the date you receive the product. Please note that Konges Sløjd does not exchange items. Return to warehouse: You must pay the cost of the return yourself; the pa