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Claims & returns

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Claims

If your purchase is damaged or defective, please make a claim via our claim-system: https://app.claimlane.com/c/kongessloejdcom. Provide your order number, a description of the damage and attach pictures showing the product and the defect so the clai

Returns

The return shipping cost must be paid by you, and is not covered by Konges Sløjd. The return is at your own risk, and therefore we recommend that you keep a postage receipt with tracking number, to prove that the package was sent, if it gets lost in