ClaimsUpdated 7 hours ago
We always check our products thoroughly before they are shipped, but unfortunately unforeseen issues or minor production faults can still occur. If you are unlucky enough to receive a defective item, please take photos of the damage/issue and create a claim as soon as possible using the link below.
When submitting your claim, simply enter your order number, describe the issue, and attach photos clearly showing the product and the defect. This helps us process your case as quickly as possible.
This link only applies if you purchased the product on https://kongessloejd.com/
If your Konges Sløjd product was purchased from another retailer, you will need to contact them directly regarding your claim.
We aim to get back to you within 5 business days. 🍒
US Claim Inquiries
If you are located in the US, please note that claims cannot be submitted through this portal.
Please reach out to our US Customer Service team via email [email protected] and they will be happy to assist you with your claim.🍒