Need to contact the support team? 🍒
We usually respond to emails within a few hours during working days

For B2B/retailer please use the following contact info 🙋‍♀️
b2b@kongessloejd.com

Got a PR request? Please write pr@kongessloejd.com 👋

Konges Sløjd Webshop

Konges Sløjd.com

We strive to dispatch the same day, if the order has been submitted before 3pm. During sales season, a longer delivery may occur🍒

To Norway
GLS delivery 5 - 9 days: 
Note that we ship DDP and thats means no extra fees, customs or charges are added to your order.

To the UK 
Parcelforce 6 - 9 business days 
Note that we ship DDP and thats means no extra fees, customs or charges are added to your order.

To the US
UPS Express world wide 2-5 days

Customs fees for international orders placed outside the European Union are not included. Depending on the country where you make the purchase, the amount of taxed orders varies:
If the order exceeds 800 $ // 730 €, it can be subject to fees and customers, added upon shipping.

How fast can I receive an order?🍒

All orders to Switerland has to be placed on either our .DE or .FR websites.

I have problems placing my order from Switzerland

All return items must be sent to the following address:
 
Att: Konges Sløjd
Textile Logistics
Hi Park 441c
7400 Herning, Denmark
Denmark

Labels can be purchased from UPS / DHL/ etc.
We recommend adding a tracking link to the shipment.
 
In the return package please include information with order no., name and email address.
You will receive a refund once we have received and processed your return package.

How do I return my order?🍋

If your purchase is damaged or defective, please make a claim via our claim-system: app.claimlane.com/c/kongessloejdcom 🍒

How do I make a claim?🦕

Thank you for your inquiry 🍒

You can find a list of our retailers here: https://kongessloejd.com/pages/our-retailers

Which retailers sell Konges Sløjd products? 🍄

Thank you for your inquiry 🍒

You can apply to become a retailer here: https://kongessloejd.com/pages/become-a-retailer

How do I become a retailer? 💐

We strive to dispatch the same day, if the order has been submitted before 3pm. All merchandise is dispatched within 1-2 working days. 
If you haven't received a shipment confirmation approximately 2 days after you received your order confirmation, please reach out to our support team.

Get more information

Where do you ship to?

Claims & returns

Orders

Materials & certifications

Products & help to products

Sizing & size guides

How do I care for my product?

FAQ

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