ReturnsUpdated a month ago

Returning packages from Kongessloejd.com

We offer a 30-day return policy starting from the date you receive the product. Please note that Konges Sløjd does not exchange items. 

EU Returns

🍒You can purchase a return label for €14.95 via our return portal Here

🍒This option is only available for shipments within the EU.

🍒If you prefer to arrange the return yourself, you must pay the cost of return shipping.

🍒Send the package to:

   Textile Logistics
   Transportcenter Alle 4-10
   7400 Herning
   Denmark

Non-EU Returns

🍒You must arrange and pay for the return shipping yourself.

🍒Send the package to:

    Textile Logistics
    Transportcenter Alle 4-10
    7400 Herning
    Denmark

• NOTE: The package must be sent directly to our address and no parcel box or post office may be selected. For returns from the United Kingdom, please use EORI No. DK-36718714.

Have you received a gift from Kongessloejd.com?

If you have received a gift from Kongessloejd.com that you wish to return, the money will be credited to the buyer's card. Unfortunately, we cannot transfer the money to another account number - if you want a refund, you must contact the gift giver.

If you wish to return an item, please note the following if you want to be sure to receive a full refund:

🍒 The item must be in its original packaging

🍒 The item must not show signs of wear, stains, damage or smell of external odors.

🍒 Clothing must have tags on it, otherwise we cannot sell the item to a new recipient

🍒 Items in boxes must be wrapped and labels must not be placed directly on the box, otherwise we cannot sell the item to a new recipient