ReturnsUpdated 13 hours ago
Returning packages from Kongessloejd.com
We offer a 30-day return policy starting from the date you receive the product. Please note that Konges Sløjd does not exchange items.
EU Returns
- You can purchase a return label for €14.95 via our return portal Here
- This option is only available for shipments within the EU.
- If you prefer to arrange the return yourself, you must pay the cost of return shipping.
- Send the package to:
Textile Logistics
Transportcenter Alle 4-10
7400 Herning
Denmark
Non-EU Returns
- You must arrange and pay for the return shipping yourself.
- Send the package to:
Textile Logistics
Transportcenter Alle 4-10
7400 Herning
Denmark
- NOTE: The package must be sent directly to our address and no parcel box or post office may be selected. For returns from the United Kingdom, please use EORI No. DK-36718714.
Have you received a gift from Kongessloejd.com?
If you have received a gift from Kongessloejd.com that you wish to return, the money will be credited to the buyer's card. Unfortunately, we cannot transfer the money to another account number - if you want a refund, you must contact the gift giver.
If you wish to return an item, please note the following if you want to be sure to receive a full refund:
🍒 The item must be in its original packaging
🍒 The item must not show signs of wear, stains, damage or smell of external odors.
🍒 Clothing must have tags on it, otherwise we cannot sell the item to a new recipient
🍒 Items in boxes must be wrapped and labels must not be placed directly on the box, otherwise we cannot sell the item to a new recipient