Need to contact the support team? 🍒
We respond to emails within 6 busness days due to high demand, at the moment. 

For B2B/retailer please use the following contact info 🙋‍♀️
b2b@kongessloejd.com

Got a PR request? Please write pr@kongessloejd.com

Opening hours for customer service:  

Monday 09:00 AM - 05:00 PM CET  
Tuesday 09:00 AM - 05:00 PM CET  
Wednesday 09:00 AM - 05:00 PM CET  
Thursday 09:00 AM - 05:00 PM CET  
Friday 09:00 AM - 16:00 PM CET

Konges Sløjd Webshop

Konges Sløjd.com

If your order was processed successfully, you should receive a order confirmation shortly after the order was placed. If you haven&apos;t received it, please contact us via live chat, phone or email&#x1F4AB;

If your order was processed successfully, you should receive a order confirmation shortly after the order was placed. If you haven't received it, please contact us via live chat, phone or email💫.

I haven't received my order confirmation. What should I do?

Orders

My order arrived with something faulty, missing or wrong. What happens now?

Exchanges

What if my order is returned to sender?

Can I change my order?

Europe

Norway

Sweden

Switzerland

Other countries

United Kingdom

United States of America

Where do we ship to?

Returns

Claims

Claims & returns

Customs & duties

Does Konges Sløjd offer tax returns?

Can I buy spare parts for my Konges Sløjd products?

My order is showing as delivered, but I didn't receive it

How do I use the swim vest?

How do I fold my beach tent?

How do I straighten out my beach tent?

How do I open my travel suitcase?

How do I make my activity blanket stand right?

Gift cards

When will you be restocking?

How often do you release new products?

Products & help to products

Thermo, welly & brume boots

Swim shoes

Lapinou, minou, chaton, chou & minnie coeur

Stormy boots

Sable sandal

Sun sandal

Sizing & size guides

How should I wash my kapok duvet?

How should I wash my baby nest?

How do I care for my product?

Organic cotton

Recycled polyester

Bionic-finish® eco

Rainwear

Responsible down standard (rds)

Thermolite®ecomade all season technology

GOTS - global organic textile standard

FSC – forest stewardship council

Oeko-tex®standard 100

amfori bsci

un global compact

Materials & certifications

I haven't received my order confirmation. What should I do?Updated 10 days ago