Need to contact the support team? 🍒
We respond to emails within 6 busness days due to high demand, at the moment. 

For B2B/retailer please use the following contact info 🙋‍♀️
b2b@kongessloejd.com

Got a PR request? Please write pr@kongessloejd.com

Opening hours for customer service:  

Monday 09:00 AM - 04:00 PM CET  
Tuesday 09:00 AM - 04:00 PM CET  
Wednesday 09:00 AM - 04:00 PM CET  
Thursday 09:00 AM - 04:00 PM CET  
Friday 09:00 AM - 3:30 PM CET

Konges Sløjd Webshop

Konges Sløjd.com

EU GARAN

Claims & returns

Ordering & delivery

Return of Christmas Gifts

Gift wrapping & card message

Gift Card

Contact & Customer Service

Christmas 2026

I haven't received my order confirmation. What should I do?

My order arrived with something faulty, missing or wrong. What happens now?

Exchanges

What if my order is returned to sender?

Can I change my order?

Orders

Belgium

Greece

Italy

Norway

Poland

Portugal

Sweden

Switzerland

Spain

United Kingdom

Rest of Europe

United States of America

The Middle East

Other countries

Where do we ship to?

Claims

UK Returns

EU Returns

Non-EU Returns

USA Returns

Customs & duties

Does Konges Sløjd offer tax returns?

Can I buy spare parts for my Konges Sløjd products?

My order is showing as delivered, but I didn't receive it

Care Guide: How to Wash and Take Care of Your Product

How do I use the swim vest?

How do I fold my beach tent?

How do I straighten out my beach tent?

How do I open my travel suitcase?

How do I make my activity blanket stand right?

When will you be restocking?

How often do you release new products?

Products & help to products

Thermo, welly & brume boots

Swim shoes

Lapinou, minou, chaton, chou & minnie coeur

Stormy boots

Sable sandal

Sun sandal

General size guide

Sizing & size guides

How should I wash my kapok duvet?

How should I wash my baby nest?

How do I care for my product?

Organic cotton

Recycled polyester

Bionic-finish® eco

Rainwear

Responsible down standard (rds)

Thermolite®ecomade all season technology

GOTS - global organic textile standard

FSC – forest stewardship council

Oeko-tex®standard 100

amfori bsci

Materials & certifications

Product Safety & Standards

Product safety & international requirements

EU GARANUpdated a minute ago