ReturnsUpdated 2 hours ago

You are responsible for arranging and paying for returning your goods. Please send your return to:

Textile Logistics

Att: Konges Sløjd

TransportcenterAlle 4-10

7400Herning

Denmark

For returns from the United Kingdom, please use EORI No. DK-36718714.

NOTE: The package must be sent directly to our address and no parcel box or post office may be selected.

If you wish to return an item, please note the following if you want to be sure to receive a full refund:

🍒 The item must be in its original packaging

🍒 The item must not show signs of wear, stains, damage or smell of external odors.

🍒 Clothing must have tags on it, otherwise we cannot sell the item to a new recipient

🍒 Items in boxes must be wrapped and labels must not be placed directly on the box, otherwise we cannot sell the item to a new recipient 

Have you received a gift from Kongessloejd.com?

If you have received a gift from Kongessloejd.com that you wish to return, the money will be credited to the buyer's card. Unfortunately, we cannot transfer the money to another account number - if you want a refund, you must contact the gift giver.

If you wish to return a product that was part of a bundle discount, the following applies:

In general, these offers must be returned together. If you choose to “split the offer” and keep individual items from a multi-piece promotion, please be aware that the discount will be cancelled when your refund is processed. This means that you will pay the full price for the items you choose to keep.